RETURNS AND REFUND POLICY

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your item, you may be eligible for a return under the terms below.

Returns Eligibility

  • Items must be returned in new, unworn, unwashed, and unused condition, with all original tags attached.
  • Returns must be requested within 14 days of receiving your order.

Refunds

  • Once your return is received and inspected, your refund will be processed back to your original payment method.
  • Please allow 3–5 business days for the refund to appear in your account after approval.

Need to Return an Item?

Please contact us at help@sawai.store

Include your order number and reason for return for faster assistance.