RETURNS AND REFUND POLICY
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your item, you may be eligible for a return under the terms below.
Returns Eligibility
- Items must be returned in new, unworn, unwashed, and unused condition, with all original tags attached.
- Returns must be requested within 14 days of receiving your order.
Refunds
- Once your return is received and inspected, your refund will be processed back to your original payment method.
- Please allow 3–5 business days for the refund to appear in your account after approval.
Need to Return an Item?
Please contact us at help@sawai.store
Include your order number and reason for return for faster assistance.