Shipping policy
At Sawai Clothing, we're committed to delivering your order safely and as quickly as possible. Once your order has been dispatched, you'll receive a confirmation email with tracking information so you can monitor your delivery.
Please note that delivery times are estimates and may vary during busy periods, public holidays, or due to customs processing for international shipments.
United Kingdom
| Delivery Method | Delivery Time | Order Value | Price |
|---|---|---|---|
| Standard Delivery | 7–10 Working Days | £0.01 – £99.99 | £4.99 |
| Standard Delivery | 7–10 Working Days | £100.00 – £149.99 | £6.99 |
| Standard Delivery | 7–10 Working Days | £150.00+ | £8.99 |
| Express Delivery | 5–7 Working Days | Any Order Value | £12.99 |
Europe
| Delivery Method | Delivery Time | Order Value | Price |
|---|---|---|---|
| Standard Delivery | 7–10 Working Days | £0.01 – £99.99 | £6.99 |
| Standard Delivery | 7–10 Working Days | £100.00 – £149.99 | £8.99 |
| Standard Delivery | 7–10 Working Days | £150.00+ | £10.99 |
| Express Delivery | 5–8 Working Days | Any Order Value | £14.99 |
United States & Canada
| Delivery Method | Delivery Time | Order Value | Price |
|---|---|---|---|
| Standard Delivery | 7–11 Business Days | £0.01 – £99.99 | £6.99 |
| Standard Delivery | 7–11 Business Days | £100.00 – £149.99 | £8.99 |
| Standard Delivery | 7–11 Business Days | £150.00+ | £11.99 |
| Express Delivery | 5–8 Working Days | Any Order Value | £13.99 |
Australia & New Zealand
| Delivery Method | Delivery Time | Order Value | Price |
|---|---|---|---|
| Standard Delivery | 10–14 Working Days | £0.01 – £99.99 | £7.99 |
| Standard Delivery | 10–14 Working Days | £100.00 – £149.99 | £9.99 |
| Standard Delivery | 10–14 Working Days | £150.00+ | £12.99 |
| Express Delivery | 9–12 Working Days | Any Order Value | £15.99 |
Order Processing
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Orders are processed within 1–2 working days.
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Orders placed on weekends or public holidays will be processed on the next working day.
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During promotional events and peak seasons, processing times may be slightly longer.
Tracking Your Order
Once your order has been shipped, you'll receive a shipping confirmation email containing your tracking number. Please allow up to 24 hours for tracking information to update.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the shipping costs charged at checkout.
Delivery Delays
While we work hard to ensure timely delivery, delays can occasionally occur due to customs clearance, adverse weather conditions, courier disruptions, or other circumstances beyond our control.
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team and we'll be happy to assist.
Contact Us
If you have any questions regarding shipping, delivery, or your order, please don't hesitate to get in touch with our customer support team. We're here to help.