Contact Us

We'd Love to Hear From You

Whether you have a question about an order, need help with sizing, want to learn more about our products, or simply have feedback to share, the SAWAI Clothing team is here to help.

Customer Support

📧 Email: help@sawai.store

Our customer support team aims to respond to all enquiries within 24–48 business hours.

How Can We Help?

We can assist with:

  • Order updates and tracking

  • Returns and exchanges

  • Product and sizing enquiries

  • Shipping information

  • General questions and feedback

Before Contacting Us

To help us assist you more quickly, please include:

  • Your full name

  • Order number (if applicable)

  • A detailed description of your enquiry

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM (UK Time)

Responses may take longer during weekends, public holidays, and peak sales periods.

Thank You

Thank you for choosing SAWAI Clothing. We appreciate your support and look forward to assisting you.

Contact Us: help@sawai.store